I can help with order tracking, custom requests, and any other enquiries you may have and I aim to respond within one business day.
Policies, Terms & Conditions
Insured Transit
Eco-Conscious Wrapping
Returns & Refunds
If your parcel is left outside and is visibly damaged, please do not open it. Take a photo of the damage and send it to me for review. Unfortunately, I cannot offer a refund or replacement if a damaged parcel has been opened.
If you are present when the parcel is delivered and it is visibly damaged, please do not accept or sign for it. Ask the courier to return it.
Where possible, we use recycled and recyclable materials for all packaging, minimizing our environmental footprint for every order.
*From time to time bubble wrap may be used for the heavier weight purchase to protect them during transit
Buyer must return item within 30 days of deliveryBuyer is responsible for return postage costs
Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition
Refunds will be returned to the payment method used to make the purchase